Mac Problems... MD area, we need a Mac to test on

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Mac Problems... MD area, we need a Mac to test on

Postby Richard » Mon Sep 12, 2011 11:36 pm

Janice, our volunteer web techie, does not have a Mac to test problems with access to the website on Safari, Firefox and also access to the chat.

She lives in MD (Silver Spring) and would like to borrow someone's Mac to see what is going on.

we apologize, there seems to be a real issue, between an upgrade in the Website, and also an upgrade in the Mac versions of Safari and Firefox, that leave people with a blank center pane on the website. Access to the Forum is possible, but you need to know that once you login the Forum button has been pushed off the top menu bar to the right, and has gone all the way to the left, just under the bar, and will appear when you move your cursor there. Double click on it there.

I will send this message by EM to all Forum members tomorrow, so that all those with Macs will understand what has happened, and that we are working on it.
Last edited by Richard on Tue Sep 20, 2011 11:45 am, edited 1 time in total.
Reason: Update: Problem resolved
Richard, WSA Pres. 05-09. Mantra: WIT - Whatever It Takes! FWS1:died 2004-IS scleroderma,cancer. FWS2: Divorced 2010-IS mild stroke'07,anxiety. Married July 2012 to a wonderful woman. BLOG: http://www.carepages.com/blogs/lifeofwellspouse/posts
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Re: Mac Problems... MD area, we need a Mac to test on

Postby cassie25 » Mon Sep 12, 2011 11:47 pm

Thanks for the heads up Richard!
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Re: Mac Problems... MD area, we need a Mac to test on

Postby seasprite » Tue Sep 13, 2011 2:53 pm

Richard, just wanted to let you know problems I've had on going..not that you need to hear more, I am fortunate that I have both a laptop and an IPad.. My laptop has Internet explorer, and with it I am unable to access the forum but no problem getting into chat..go figure.... So to work around that I use the iPad, which has safari to access the forum.. For me no need for help but just to let you know this for background information..well wishes for finding a workable solution.
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Re: Mac Problems... MD area, we need a Mac to test on

Postby Richard » Wed Sep 14, 2011 11:47 am

Seasprite:

For the Internet Explorer access to the website and Forum, follow the instructions in the "Login Problems" page (accessed from the top of the central pane of the home page). That sounds like a problem of cookies and Internet temp files needing to be deleted, so that the browser stops looking for the old conformation of the website, and for some people, old passwords, etc.
Richard, WSA Pres. 05-09. Mantra: WIT - Whatever It Takes! FWS1:died 2004-IS scleroderma,cancer. FWS2: Divorced 2010-IS mild stroke'07,anxiety. Married July 2012 to a wonderful woman. BLOG: http://www.carepages.com/blogs/lifeofwellspouse/posts
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Re: Mac Problems... MD area, we need a Mac to test on

Postby Troublelaurak » Sat Sep 17, 2011 9:52 am

I can help - let me know if you still need a Mac for testing. Laura
IS is one of the unlucky 10% whose sarcoidosis has become chronic. Originally diagnosed in 1997, now Stage IV pulmonary sarcoidosis with COPD and fibrosis.
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Re: Mac Problems... MD area, we need a Mac to test on

Postby cassie25 » Sun Sep 18, 2011 1:36 am

I was able to get on tonight with my mac
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